Frequently Asked Questions

Do I need an account to purchase?

Yes! you must have an account to view prices & purchase. We are only accepting wholesale accounts at this time.

I'm Sign in but I don't I see any prices?

Shipping

What Types of Shipping Do You Offer?

We offer several shipping options, including standard ground shipping, expedited 2-day.

We ship anywhere in the United States. If you want international shipping you must provide a shipping label. Please contact us.

How Much Does Shipping Cost?

It depends on what shipping option you choose, and where you live. Call or email us directly if you have any questions about shipping to your area.

Do You Offer Discreet Shipping?

Yes. All of our orders are delivered in premium packaging to ensure your products, especially fragile glass pieces, stay intact.

My Order Arrived Damaged or Didn’t Contain the Correct Items. Help?

No worries. Just contact us and we’ll get you taken care of. We’re proud of our shipping policies, so should something come up, just get in touch and we’ll get it worked out quickly.

Note: Don’t use the items or throw them away until you talk with us!

Payment

What Forms of Payment Do You Accept?

We take most debit and credit cards, including:

Visa
Mastercard
Discover
American Express
Maestro

Products & Orders

Is There a Minimum Purchase?

Yes. There is a minimum purchase value of $500 dollars.

Do I Need a Prescription to Purchase Your Products?

No prescriptions are needed to order anything we carry.

Returns

What Is Your Return Policy?

Please refer to our Return Policy for more information.

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