What conditions must I meet to be eligible for free shipping?
For your order to be eligible for free shipping, it must meet these three requirements:
- The order must be in the total of, or greater than, $750 (USD)
- No free shipping for Distro or Jobber accounts at this time
- The order must be shipped to a location within the contiguous United States
- Any order containing butane products will be charged shipping based off the weight of the butane, not the whole order.
What Types of Shipping Do You Offer?
It depends on where you are, but generally, we offer several shipping options, including standard ground shipping, expedited 2-day, and overnight shipping.
We ship anywhere in the contiguous United States, Canada, and the United Kingdom.
Will I Have to Sign for Delivery?
Yes. An adult (21 or over) will have to sign for each order upon delivery.
Do You Offer Discreet Shipping?
Yes. We’re not here to blow up your spot with flashy packaging. All of our orders are delivered in premium packaging to ensure your products, especially fragile glass pieces, stay intact.
However, our deliveries are always discreet and professional.
My Order Arrived Damaged or Didn’t Contain the Correct Items. Help?
No worries. Just contact us and we’ll get you taken care of. We’re proud of our shipping policies, so should something come up, just get in touch and we’ll get it worked out quickly.
Note: Don’t use the items or throw them away until you talk with us!
How Often Does Smoke Tokes Ship?
All orders purchased after 12pm will be procced on the next business day. Expect 2-3 business days for your order processing.
Shipping arrival times depends on the type of shipping method you chose at time of order placement.
We do NOT Ship to:
- Military Bases
- P.O. Box
Wholesale international orders may take up to 14 business days. For personal assistance please contact us. All international orders are handles carefully by our dedicated international team.
NOTE: WE DO NOT SHIP NO PRODUCTS THAT CONTAIN BATTERIES INTERNATIONALLY. ( at this time)
How Do I Get Free Shipping?
You can receive free shipping if you're orders shipping address is in the contiguous United States and your subtotal of the order is $750 or more.