Shipping Information:

All Packages will be shipped in a discrete packaging. Most items will take 1 day for processing and the customer will be notified of the tracking number via an email once the package is shipped. If you have questions regarding the status of your order, you can contact Smoke Tokes at shipping@smoketokes.com. All Domestic & International Packages will be shipped via UPS.

 

Refund, Returns and Cancellation Policies:

Refunds are given for unsatisfactory products. You must contact Smoke Tokes with in 3 days of receipt of item. If the item is not up to the mark as stated in the item's description, then the buyer is eligible for a 100% refund including shipping costs. If Buyer needs to returns an item due to any other reason then only the purchase amount less a 15% restocking fee will be refunded; However, the item must be in the same condition as it was sent to the buyer. In the case of an exchange, buyer would be responsible for all shipping and handling charges that may incur. All packages will be provided with a tracking number. Furthermore, Smoke Tokes is not responsible for Custom Seizures on International Orders.

 

Product Warranty

All warranty returns or exchanges must have a RMA number associated with it or it will not be accepted at our warehouse and returned back to you. To obtain an RMA, please contact us toll free: (877) SMTOKES  Monday - Friday, 10am-6 pm PST.

All Warranty claims will be facilitated by SmokeTokes.net, please Contact Us within your warranty period and we will be more then happy to provide with our excellent customer service.